RWJ Storage Management has developed a step-by-step program designed to educate your manager. There are a variety of different online training programs for self storage managers; however, what they often lack is customization, personal touch, and follow up. Our programs can be customized to your specific site's needs, they give your manager the opportunity to ask questions, and wework with your staff to ensure the trainings are put into practice. Your manager will also have access to the trainings via this website to review them on demand.
The trainings can be done using webinars or in person. The trainings cover the following topics: - Customer Service Skills - Phone Sales Skills - Community Marketing - Internet Marketing - How to Generate Referrals - Call Tracking and Conversion Ratios - Generating and Closing Internet Leads - Facility Maintenance - Revenue Management - How to Price Your Units - Rent Collections and Delinquency Schedules - Effective Operational Procedures - Useful Office Forms - How to Motivate Your Staff
